Privacy Policy


At EpicGem, Inc. (“EpicGem”, “we”, “us”, “our”), protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable law is a top priority. We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services.


We, occasionally, may collect, process, use and disclose your information when using this website (this “Website”) and the products and services offered by EpicGem through this Website (the “Services”). “You” and “your” when used in this Privacy Policy includes any person who accesses this Website or uses the Services.

This Privacy Policy serves to define the basis and terms upon which EpicGem collects, processes, uses and/or discloses information that is obtained from you when you access this Website and/or use the Services. Such information may include personal information relating to or linking to a specific user such as a name, residential address, telephone number, email address and government-issued identification document (“Personal Information”).

Please read this Privacy Policy carefully. By visiting and using this Website, you consent that EpicGem can collect, process, use and disclose your Personal Information as set out in this Privacy Policy.


EpicGem collects certain Personal Information when you register with us, use EpicGem products or Services or post content on an EpicGem website or blog.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. IP addresses, browser and session information may be used to:

  • Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
  • Estimate the total number of users visiting EpicGem’s web sites from specific geographical regions.
  • Help determine which users have access privileges to certain content, services or resources that we offer.
  • Monitor and prevent fraud and abuse.

We also collect other user information as part of our internal analytics services, in order to improve our products and Services.

EpicGem may collect billing information if you sign up for a paid product or Service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction. Under no circumstance do we store any of your sensitive billing details without your consent.

When signing up for certain Services, EpicGem may request additional details in order to process payments and comply with tax and other applicable laws, which may include Personal Information as appropriate.

EpicGem uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.


Technologies such as cookies, beacons, tags and scripts are used by EpicGem and our affiliates, partners and service providers such as marketing and customer support partners. These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user-base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies for a number of purposes such as to remember certain user defined settings, and for authentication. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

We may from time to time use Local Storage Objects (LSOs) such as HTML5 technologies to store content information and preferences. Third parties with whom we partner to provide certain features on our site or to display advertising based upon your Web browsing activity may also use LSOs such as HTML 5 technologies to collect and store information.

We may from time to time partner with a third party to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests. For more information about targeted advertising specifically please visit


EpicGem does not share Personal Information we learn about you from your use of this Website, products and Services with others except as described in this policy.

We do not share, sell, rent or trade Personal Information with third parties for their promotional purposes.

EpicGem may use or share your Personal Information where it is necessary to complete a transaction, to operate or improve EpicGem products and Services, or to do something that you have asked us to do. We use other third parties, such as a credit card processing company, to bill you for products and Services. These third parties are prohibited from using your Personal Information for promotional purposes.

From time to time, EpicGem or a partner may sponsor a promotion, sweepstake or contest on the Website. You may be asked to provide Personal Information including name, email address or home address or to answer questions in order to participate.You may opt out of emails you receive from EpicGem or any of our partners for promotions, sweepstakes, contests or newsletters by following the unsubscribe instructions included in these emails.

When you register with EpicGem, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the Services.

EpicGem may share personal information about you under the following circumstances:

  • We may share your Personal Information to respond to subpoenas, court orders, or legal process, to establish or exercise our legal rights or, defend against legal claims and if in our judgment in such circumstances disclosure is required or appropriate.
  • We may share your Personal Information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our various terms of use, or as otherwise required by law.
  • As we continue to develop our business, we may also buy or sell all or part of our business. In such transactions, Personal Information you have shared with us is generally one of the business assets that will be transferred. The transferred Personal Information will remain subject to this privacy policy or subsequent policies to which you have consented.


When you post content on an EpicGem website or blog, you have the ability to post content which may include Personal Information about yourself.If you post Personal Information online that is accessible to the public, like blogs, you may receive unsolicited messages from other parties in return.

You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.

To request removal of your Personal Information from our blog or community forum, contact us at In some cases, we may not be able to remove your Personal Information, in which case we will let you know if we are unable to do so and why.


We may display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent, we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at


Our Privacy Policy may change from time to time. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of privacy policy changes). We will also keep prior versions of this Privacy Policy in an archive for your review.Your continued access of this Website or use of the Services signifies your consent to the updated, amended or modified Privacy Policy.

We encourage you to periodically visit this page if you wish to access and view the current version of this Privacy Policy.


Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site (collectively, “Features”) . These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with each such Feature is governed by the privacy policy of the company providing it.


The Website may contain links to other websites. EpicGem does not have any control over these third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit Personal Information from you. Please be aware that these third party websites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policy or statements governing the other websites you visit.


No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.

  • We use physical, electronic, and procedural safeguards to protect personal information about you.
  • Your account information is password-protected.
  • In certain areas, EpicGem may use industry-standard SSL-encryption to protect data transmissions. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered or destroyed by breach of such firewalls and secure server software.

If we learn of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using EpicGem or providing Personal Information to us, you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of those sites, products and Services. We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.


You may obtain or correct your Personal Information by sending your request via email to When handling your request, we have the right to verify the identity of the requester to ensure that he/she has the right to make the requested changes.


If you have any questions about this Privacy Policy, please contact us via email at

Last updated: 5 July 2015

Scroll to Top